Police and Fire

North Randall Police Department

Together we make a difference.

Police Chief:
Michael O’Bannon

Email: policechief@northrandall.org

  • Dispatch Non Emergency: 216-663-1234
  • Records:  216.663.1235
  • Fax: 216-332-0512

The North Randall Police Department’s Mission is to protect and serve the residents and visitors of the village of North Randall. We willingly work with the citizens of this great community and we strive to maintain positive interactions with our citizens.

Your police department consists of 24 sworn officers, twelve full time officers and twelve part time officers.

North Randall Fire Department

Fire Chief:
Marshall Shorts

Email: firechief@northrandall.org

  • Dispatch Non Emergency: 216-663-1212

The North Randall Fire Department’s Mission is to serve the residents of the village of North Randall, with the main objective being the protection of lives and property.

The North Randall Fire Department is manned 24 hours each day, 365 days a year, for fire suppression and rescue squad duties.


The Village of North Randall is proud to serve the community and does not discriminate its employment or public services on the basis of race, ethnicity, national origin, political affiliation, religion, sex (including pregnancy, gender identity, sexual orientation), age, marital status, disability, military service, or other non-meriting factors.


The Village is now a member of the Chagrin Valley Council of Governments.  As such all emergency calls are answered through the regional dispatch center.

Chagrin Valley Dispatch (CVD) is the communication center for 16 municipalities of the Chagrin Valley and greater Cleveland area, including  The Village of North Randall. CVD staff members and state of the art communication systems allow us to initiate, coordinate and record services of our first responders.    Police and Fire Emergency Response is still, ALWAYS handled by the Village of North Randall Police and Fire/EMS departments.  

Chagrin Valley Dispatch Center 

To assist the Village, CVD has trained dispatchers with certifications in Emergency Medical Dispatch (EMD), Cardio Pulmonary Resuscitation (CPR), National Incident Management System (NIMS). Their center is staffed 24/7 with a minimum of 8 dispatchers on duty at all times, and with 9 dispatchers on duty during peak hours. 

CVD staff consists of 38 full time dispatchers, 8 full time dispatch supervisors, 1 dispatch manager, 1 dispatch director and 6 part time employees.