North Randall Fire Department
The North Randall Fire Department’s Mission is to serve the residents of the village of North Randall, with the main objective being the protection of lives and property.
The North Randall Fire Department is manned 24 hours each day, 365 days a year, for fire suppression and rescue squad duties.
The Village is now a member of the Chagrin Valley Council of Governments. As such all emergency calls are answered through the regional dispatch center.
Chagrin Valley Dispatch (CVD) is the communication center for 16 municipalities of the Chagrin Valley and greater Cleveland area, including The Village of North Randall. CVD staff members and state of the art communication systems allow us to initiate, coordinate and record services of our first responders. Police and Fire Emergency Response is still, ALWAYS handled by the Village of North Randall Police and Fire/EMS departments.
To assist the Village, CVD has trained dispatchers with certifications in Emergency Medical Dispatch (EMD), Cardio Pulmonary Resuscitation (CPR), National Incident Management System (NIMS). Their center is staffed 24/7 with a minimum of 8 dispatchers on duty at all times, and with 9 dispatchers on duty during peak hours.
CVD staff consists of 38 full time dispatchers, 8 full time dispatch supervisors, 1 dispatch manager, 1 dispatch director and 6 part time employees.